I read an interesting study today that said that Word of Mouth, Insights, Customer Loyalty Biggest Benefits of Online Communities.
According to Beeline Labs, Deloitte, and the Society for New Communications Research, the greatest value of online communities is increasing word of mouth (35%), increasing brand awareness (28%), bringing new ideas into the organization faster (24%) [...]
Posts Tagged ‘word-of-mouth’
Want to Increase Word-of-Mouth Marketing by 35%? Start a community.
Posted in Community Management, Community Marketing, national instruments, tagged community, marketing, word-of-mouth on June 17, 2009 | Leave a Comment »
